Privacy Policy

1. Introduction

Corza Luxury Corp ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Billing and payment information
• Driver's license information
• Insurance documentation
• Rental preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website addresses

Vehicle Telematics Data

Our rental vehicles are equipped with telematics devices that collect data during your rental period. This data includes:

• Vehicle location via GPS tracking
• Speed and driving behavior data
• Mileage and odometer readings
• Vehicle diagnostics and mechanical information
• Route and travel history

3. Telematics Notice and Release

By renting a vehicle from Corza Luxury Corp, you acknowledge and agree that each vehicle is equipped with a telematics device capable of tracking the vehicle's location and other operational data at all times.

Purpose of Telematics: We use telematics data to:

• Monitor vehicle location for security and recovery purposes
• Ensure compliance with rental agreement terms and geographic restrictions
• Verify mileage and usage
• Assist in accident investigation and claims processing
• Provide roadside assistance when needed
• Recover the vehicle if necessary

You consent to the collection, use, and disclosure of this telematics data by Corza Luxury Corp and its authorized service providers. You waive any claim to privacy with respect to the vehicle's location and operational data during the rental period.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your vehicle reservations
• Verifying your identity and eligibility to rent
• Communicating with you about your bookings and inquiries
• Sending promotional emails and SMS messages (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security
• Enforcing our rental agreement terms and conditions
• Processing claims related to accidents, damage, or theft

5. SMS/Text Message Communications

If you opt-in to receive SMS/text messages from Corza Luxury Corp, you agree to receive marketing and promotional messages at the phone number provided. Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any message to unsubscribe from SMS communications.

For help: Reply HELP to any message for assistance.

Consent to receive SMS messages is not a condition of purchase. You may still use our services without opting in to SMS communications.

6. Email Communications

If you opt-in to receive promotional emails from Corza Luxury Corp, you will receive marketing communications about our services, special offers, and new vehicles.

To unsubscribe: Click the "unsubscribe" link at the bottom of any promotional email. Please note that you may still receive transactional emails related to your bookings.

7. Release of Information to Third Parties

You authorize Corza Luxury Corp to release and disclose your personal information to third parties in the following circumstances:

• Legal and Law Enforcement: To police, government authorities, law enforcement agencies, and courts in response to subpoenas, legal proceedings, or as required by law
• Traffic and Toll Violations: To process and respond to traffic citations, toll violations, parking tickets, or other infractions incurred during your rental period
• Insurance Companies: To your insurance company or our insurance providers for claims processing, verification, and coverage determination
• Accident Investigation: To third parties involved in accidents, their insurance companies, and legal representatives
• Collections: To collection agencies for recovery of unpaid amounts, damages, or fees
• Service Providers: To third-party companies that help us operate our business (e.g., payment processors, SMS/email service providers, telematics providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• The duration of your rental and any follow-up period for claims or disputes
• To comply with legal, accounting, or regulatory requirements
• To resolve disputes and enforce our agreements
• As required by applicable law

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

Please note that certain information may be retained as required by law or for legitimate business purposes, even after a deletion request.

To exercise these rights, please contact us at reservations@corzaluxury.com.

11. Children's Privacy

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children or individuals under the minimum rental age. If you believe we have collected information from an ineligible individual, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: